We are trading with clients globally and have found CPA to be proactive and supportive in recovery of outstandings including a recent debt of £27k in Asia. The annual fee has proved to be good value for our business

Managing Director International trade Essex

This is the first time we have sought professional help with debt collection. Usually we have very few problems with debt. However during the early part of the year with the onset of Covid, we began to experience many problems and very late payment. At least 90% of our invoices seemed to be getting lost. I have been trading for over 20 years and can recognise the signs when customers are in trouble. The staff I dealt with have been excellent. I used CPA as part of my process and continued to make the calls and send the emails that I have done in the past. The combination worked well as we collected all of the outstanding invoices.

Ray (Ray White MCICM – CPA’s  Litigation Manager) is amazing and helps any way he can and we have had all money paid back that they have chased for us.


Accountant Pneumatics Liverpool

I have been using CPA for a couple of weeks now to chase outstanding balances from our clients. I find the software very easy to use and self-explanatory. We have received some way overdue balances very easily using CPA. You can login from anywhere and add or amend information when needed to. A few clients that take time in making payments have paid earlier than normal through using CPA. It is very easy to use and flexible with the information that is provided.

Director Digital Video Company Cumbria

Have been with CPA for around 6 months now and I cannot express how much it has helped our company to get our overdue money in. For the cost they charge and the facilities they offer its money very well spend and I would highly recommend them. Ben there area representative is very helpful and always checks in with us to make sure everything is going ok and the staff in the office have always been very helpful when I have needed help. All in all an excellent product at an affordable price winner winner in my eyes.

Director Plant Hire Co Newcastle

The service is efficient at getting letters and emails out to debtors. When we have had a problem it has been dealt with promptly via phone calls. We would recommend the service.

Proprietor UK SME

CPA have a great service which allowed us to collect a lot of the outstanding debt we had when we joined.

Accountant Textiles co Manchester

Over the last eight years CPA have always performed! They meet our needs perfectly.

Co Secretary Security Co Basingstoke

CPA offer a very good and professional service.

Director Timber Co Lancashire

The CPA site is user friendly and simple to navigate. We would recommend it.

Builder Hampshire

It is a sound and efficient service that meets our needs very well.

Business Owner

It does what it says on the tin!

Director Security Co Warwickshire

The service is quick and friendly! We would definitely recommend it to a friend.

It is just so simple to use and very effective. 10 out of 10.

Owner Small Business Essex

We’ve been members 4 years now. We rate it 5 out of 5 and would recommend the service. It is very easy to negotiate around the site and it is always easy to get hold of someone on the phone if necessary.

Director Plastics Manufacturer Kent

Since being visited earlier in the year and having some training on all the little tools on the site, our usage has been massive. We wouldn’t hesitate to recommend the service.

Director Electrical Engineers Suffolk

CPA are professional, helpful, and extremely knowledgeable

Credit Manager Packaging Company Scotland

We think the system is very good and there is great phone help when needed 🙂

Director Tax Accountants Cambridge

We would definitely recommend CPA to our friends and colleagues. The system works extremely well.

Accountant Bedfordshire

We think CPA are excellent. Staff are always helpful when we have a query.

Business Owner London

CPA meets our needs extremely well.

Director Timber Bedfordshire

The service is brilliant and useful.

Director England

Its a very efficient service and the staff are extremely helpful if you have any queries on how to proceed with recovery of a debt.

Office Manager Architects West Sussex

Gets the job done

Owner UK

In a word the service is “Reassuring!”

Managing Director Printers Leicester

The service is very professional and reliable.

Credit Manager Shoemakers Northants

We find the staff are very approachable if we have any questions.

Accounts Manager Building Supplies Essex

We’ve been using it for 15 years and find it to be a very efficient, helpful service which provides us with all the information we need.

Accountant Manufacturer Bucks

What do we think of the service? It does exactly what we need!

Managing Director Roofing Co Southampton

We find the website is easy to use and the information is well presented!

Director Britain

We normally deal with the Service Manager, Cris who is so helpful, friendly and professional. He is a marvelous asset to your Company.

Office Manager Scaffolding Co Tyne & Wear

We find the service to be very efficient.

Accountant Scientific Equipment Co Surrey

The Service gives us confidence to take on new customers and know we will probably get paid

Director Logistics Co Rugby

The knowledge and support of advice we receive when we call up is invaluable and something that no-one else offers

Director UK

Very helpful and prompt service

Accountant Mechanical Engineers Somerset

Very impressed with the service and how helpful the  staff are as well as the results.

Business Owner England
CPA have recovered ALL 3 debts we placed with them, one of which went to Litigation, in super quick time and with no hassle to us at all! They have acted extremely promptly and courteously throughout all our dealings with them and I cannot stress how pleased we are with the service we have received. The online facility is a doddle to use and is now an every day tool within our business. From my experience, I would highly recommend using the CPA for your debt recovery.
Director Electrical Contractor Bucks

We have been using CPA for the last 8 years and I would highly recommend them. Up to date credit reports which help us make credit decisions, easy to use system. Great debt letter cycles. = less debts.

Credit Controller Brick manufacturer Essex

A client of mine uses CPA, They charge a monthly fee and give you a set number of debts to be chased each month. Whilst I’ve written off some debts after sending them, they’ve tended to be disputes or errors, the rest have paid up as advertised!

Accountant Accountancy Practice Edinburgh

I am just writing to you to thank you and the team at CPA for all your hard work and help you have given us. You and the team have always been there to help us. We still use the CPA system to help us with all new inquiries that we may have from potential new customers. We are constantly monitoring all our new credit customers and find the daily updates from that very helpful. Once again than you for always being there for us with your lovely smile and your wonderful knowledge.

Credit Manager Storage Herts

We have used CPA for a number of years now, the website is easy to navigate around with lots of helpful reports, the staff are always at hand and very friendly.  CPA has helped us reduce our debt over the years and keep track of potential issues with our customers.

Director Publisher Buckinghamshire

It is easy to navigate my way around the new website and the layout is very effective. The layout of the reports is well done and provides clear information. I am able to find all the information I require to make the necessary decisions regarding the credit our company issues to a customer. The reports available are fast loading and various headlines are in place so I need only view information which is relevant to my query.

I have been utilising the monitoring service provided and am able to deal with any issues arising with our customers much more efficiently. Our cash flow has increased because of the services provided by CPA and as such I would recommend CPA to other companies.

Accountant Builders Merchants London

We have used CPA for a few years now and have not had any issues, the system is easy to use and you can find your way around all the different areas with ease.
The staff are polite and helpful and will always come back to you with any information you require.I would recommend them to other companies.

Credit Control Manager Telecommunication Company St Albans

“We find the online system very easy to operate; the procedures are simple and the service contributes to our cash flow.”

Administration Manager Brush & Cleaning Equipment Manufacturer Wiltshire

“The site is easy to navigate and the information clearly presented. I much prefer the format of the reports and the layout of the information which is available now. Should I require additional support I know I can just pick up the phone and where possible any questions I have are answered. Should I have a query which requires information that is not readily available I know I can expect a response as soon it becomes available to yourselves – all this without me having to request the information more than once.”

Accountant Timber & Building Supplies London

“We just wanted to drop you a quick line to say how satisfied we are with the service provided to us by the CPA. The service has proved to be everything that you said it would be, and in the short space of time we have been using your service we have already seen a huge benefit. We have had a number of overdue accounts paid promptly and directly to us, and it is also a huge weight off our mind to know that once we have passed an overdue payment over to you, you take care of everything whilst keeping us fully in the loop.

We have now also started to use the monitoring service to ensure that we will never be caught out by any of our established clients going into liquidation costing us money. We would have no hesitation in recommending the services of the CPA to any business owners.”

Credit Controller Drilling & Concrete Engineers Warrington

“We have been a member of CPA since May 1994 and have been provided with an excellent service. The online system is user-friendly and efficient and provides status reports whenever required. Communications are always first rate. We have had a high success rate of debts resolved.”

Senior Credit Controller NHS Trust London

“In the first 15 months our debt days have reduced from 61 days to average of 50 days. We have also reduced our debt by almost £250,000.”

Financial Director Wholesale Food Distributor London


All CPA members receive a full written money-back guarantee, underwriting the cost effectiveness of the Overdue Accounts Recovery service.

Bad Debt Prevention

Protect your profits by avoiding write-offs

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Overdue Account Recovery

Maximise cash flow by obtaining prompt payment whilst maintaining goodwill

Learn more

Escalation to Debt Recovery

CPA can take whatever action is needed to reach a conclusion

Learn more

Ready to speak to an advisor?

For help or advice on credit management, entirely without obligation.
Call us today

0330 053 9263