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Half of Invoices Still Paid Late, Credit Managers Can Ease the Pain

UK freelancers and micro-business owners throughout Britain are suffering from chronic late payments from clients, new research reveals.

Despite the efforts from Westminister and within the business community itself, late payment still lingers. Large businesses are still paying their suppliers late and late invoices are driving more small businesses into financial distress. The collapse of Carillion earlier in the year brought the issue of late payment into the spotlight. Initially perceived as an issue that only affected small business, bad payers have been discovered to come in all shapes and sizes. The government has implemented numerous measures but none have facilitated much of an impact and trade bodies are subsequently getting more frustrated.

New research from cloud accounting software company FreeAgent has revealed that UK-wide, just 52 per cent of invoices sent during 2017  were paid on time or within three days of their payment deadlines. A further 26 per cent of UK micro-businesses said that the longest they have had to wait to get paid by a client was three to six months, while 10 per cent has had a client who has never paid them at all. Not only do these findings illustrate the prevalence of late payment, but most worryingly they also highlight the complacency committed by the so-called victims of the late payment culture.

At the Credit Protection Association, many of our Members have fallen prey to late payment. While most have sunken into financial distress as a result, bringing us into the fray is a strong first step. The reason for the ineffectiveness of the government’s Prompt Payment Code was because it relied on small businesses to step forward, which many are reluctant to do so. Future government measures should take this timidity into account, and penalise the perpetrators rather than put the pressure on the victims.

The issue of late payment has become so prevalent that the UK government appointed a Small Business Commissioner in a bid to drive a cultural change in payment practices to ensure small businesses are treated fairly. Commissioner Paul Uppal has been allocated an annual budget of £1.4million to fulfil his remit. While it is a nationwide initiative, Uppal has identified the West Midlands as an area of priority.

Ed Molyneux, CEO and co-founder of FreeAgent, said: “While late payments are an issue across the UK economy as a whole, our research reveals just how widespread it is within the freelance and micro-business community.”

“Around half of the invoices sent by micro-businesses in the UK get paid late, and there are certain areas where the issue is considerably even worse. Even in Manchester, where late payment is least prevalent, there are still many businesses who aren’t being paid on time. Some of these late payments go way beyond a week or two, with some taking months to settle invoices, or even not paying at all.”

Ed Molyneux, CEO and co-founder of FreeAgent, said: “Micro-business owners don’t have the luxury of being able to absorb late payments into their accounts - they need to get paid promptly to keep their cash flow healthy. While the government recognises the late payment problem, the reality is that the Small Business Commissioner has limited power to actually punish companies who routinely pay their invoices late, aside from just naming and shaming them. Late payments put freelancers and micro-businesses at significant risk, and we need stricter measures in place to tackle late payment culture.”

Late payment has become the most pressing concern for British businesses, causing financial distress for firms all over the country. With low profits already hurting the retail industry, and Brexit uncertainty inflicting damage on all sectors, business finances are already not in the best shape. Businesses need more than an injection of cash, needing instead intense scrutiny on finances and encouragement to fight back.

At the Credit Protection Association, many of our Members who have suffered from late payment have lost more than cash. For many, it is their confidence that has been shaken, with investment and expansion projects indefinitely shelved as a result. The role of third-party credit management companies like CPA is to offer the emotional and financial boost that put business owners back in the driver’s seat.

Here at CPA, we fight to the tooth for our Members, particularly our Members who are grappling with late and unpaid invoices. We have now created a new department within our company dedicated to getting our members rightly compensated in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. This has unlocked hidden cash and potential for our members and brightened their prospects and confidence within the current business landscape.

 

Please call us on 0330 053 9263 to discuss how CPA can help your cashflow.
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