SMEs urged to break money talk taboo

James Salmon, Operations Director.

SMEs urged to break money talk taboo

Small business owners in the UK feel uneasy talking to their customers and suppliers about money, with women struggling the most, according to new findings from business payments operator GoCardless.

Almost 38% of SME decision makers say they feel awkward chasing customers for late payments and 10% believe it’s more difficult to talk about money with their clients now than before the pandemic.

Pranav Sood, GoCardless small business vice president, commented: “Talking about money has long been a taboo in the UK, so it’s no surprise that small business leaders find it uncomfortable to chase their customers for cash. However, with 91% of people now saying that they would never knowingly pay a business late, there couldn’t be a better time to break the stigma around this topic.”

If you find it difficult to talk to your customers about payment, why not delegate the task to a third party?

CPA operate a polite overdue account reminder service for our members which forms part of their subscription.

By allowing CPA to remind your customers that your account is overdue, you can maintain good relations and avoid that conversation if you find it difficult.

We direct your customer to pay your direct and look to maintain the good relationship between you and your client.

We have been prompting payments for over 100 years. Who not give us a call?

Why should you become a CPA member!

The Credit Protection Association (CPA) has been assisting thousands of UK businesses to get paid since 1914. We have seen many financial crises, this one will be particularly deadly for suppliers for some time to come.

CPA eases cash from tardy debtors – Efficiently, Effectively, Economically and Ethically. And we provide credit information so you can monitor and assess your key customers.

Unlike other credit management companies, we charge our members a fixed annual subscription irrespective of how high the debt value is!

It takes less than 17 minutes to see how you would benefit, do you have the time now?

No face-to-face meeting required – just call Peter Uwins, CPA’s National Sales Manager, on 020 8846 0000 (business hours) or email nsm@cpa.co.uk today.

When you see your money come in, you will be so glad you used CPA.

The Credit Protection Association – Prompting Punctual Payments – Ethical, Effective, Efficient, Economical collections

Get compensated for previous late payments

Have you been paid late by business customers in the last six years?

Maybe you no longer work with them. Under legislation, you are entitled to  compensation you for those late payments you have suffered.

You put up with the PAIN – now claim the GAIN!

Claim late payment compensation (LPC) from former business customers who paid you late in the last six years!

CPA (LPC) Recoveries is using our bespoke software and decades of experience to do just that for our clients

Check our compensation calculator to see how much your business could be owed!

Discover NOW the potential value of late payment compensation hidden in your sales ledger!

The Credit Protection Association – Prompting Punctual Payments – Ethical, Effective, Efficient, Economical collections.