Ease & Friction – Make it Simple to Pay

CPA Blog
Ever tried to pay something online…hit a long form…and thought: “I’ll come back to that later.” That moment right there is why so many invoices stay unpaid. In credit control, it’s not always about willingness to pay —it’s about how
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Why Late Payment Persists

CPA Blog
£112 Billion Unpaid: Why Transparency Will Not Fix Late Payment Small businesses in the UK are owed an estimated £112 billion in unpaid invoices. Nearly half of all invoices are paid late. Around 38 small suppliers close every day, with
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Late Payments to UK SMEs: Why Fixing the Problem Beats Financing It

Business
Late Payments to UK SMEs: Why Fixing the Problem Beats Financing It Late payments to UK SMEs continue to suffocate the economy. The cost is now estimated at £11 billion per year, with thousands of otherwise viable businesses pushed into
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The late payment files – The Psychology of payment – One small yes.

CPA Blog
Get your customer to commit to a small payment first — it’s the psychology of consistency at work. One yes today can mean the big payment tomorrow
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The late payment files – The Psychology of payment – The favour trade.

CPA Blog
Sometimes a little grace goes a long way. Learn how a small concession can unlock payments and build goodwill with your customers.
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