Giving Communications Consumers Confidence to Shop Around (UK)

Telecommunications
18/07/2017 Following research that shows the proportion of ‘engaged’ customers who have shopped around, negotiated or actually switched supplier over the past two years varies significantly across communications markets, Ofcom is seeking views on ways to help vulnerable and less
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Ofcom Accreditation for handsetexpert

Telecommunications
Ofcom Accreditation for handsetexpert (UK) HandsetExpert has become the 8th price comparison website to gain accreditation to ‘Price Comparison’, the scheme designed by Ofcom to give consumers confidence that the information a PCW provides is “accessible, accurate, transparent and comprehensive”.
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More Seniors Getting Smart and Social (UK)

Telecommunications
16/06/2017 Record numbers of older people got to grips with smartphones and tablets  and moved into social media between 2015 and 2016, reveals ‘Adults’ media use and attitudes’, the annual report in which Ofcom sets out how people ‘use, understand
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EU Roaming Charges Scrapped (UK)

Telecommunications
14/06/2017 UK consumers are now able to use their mobile phones while travelling in Europe secure in the knowledge that the cost of making calls, sending texts and processing data will be the same in any of the member states
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Ship-Board Mobile Communication Services Extended (UK)

Telecommunications
02/06/2017 Increasing demand for mobile devices to be available everywhere at any time, together with the drive to facilitate new technologies and exploit new frequency bands, underpin a regulation proposed by Ofcom to implement an EU decision designed to boost
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