Ensuring consumers benefit from the evolving energy market (UK) Fundamental issues relating to the current structure of the energy market and how it may need to evolve to enable greater innovation and competition, while ensuring all customers enjoy the benefits

20/11/2017 Protecting energy consumers from high backbills (UK) Measures to prevent energy suppliers causing ‘shock and financial hardship’ to microbusinesses and domestic customers by sending them ‘catch-up’ bills for previously unbilled energy they consumed more than 12 months ago have

17th November 2017 CPA Don’t Discriminate Based on Age!: Chasing Old Debt Late and non-payers can be a real difficulty for small and medium businesses. Handle it wrong and a customer could be lost, ignore the issue and it can

20/11/2017 Advice from Acas on sexual harassment at work (UK)  In response to the recent spate of high profile cases of sexual harassment, Acas has published new advice to help employers and employees identify and deal with the types of

20/11/2017 Clarifying the use of 07X numbers (UK) Changes to the National Telephone Numbering Plan * have been proposed by Ofcom to clarify that 07X numbers are to be used only on mobile phones and other mobile apparatus and not