The Civil Court Users Association (CCUA) is an association consisting a wide spectrum of court users from the legal profession, credit industry and ancillary businesses. Between them, CCUA members issue more than 85% of all civil proceedings for the recovery of debts. Members have a shared interest in the operation of, the Civil Courts in England and Wales.  The CCUA acts as a focal point for communication between its members, the Ministry of Justice and Her Majesty’s Court & Tribunal Service. The CCUA boasts a strong voice at the highest legislative level.

As the only organisation focused solely on litigation matters within the creditor sector, the CCUA exists to bring together court users, provide a framework for debate and bring its members’ concerns to the attention of the court system. The CCUA seek to create a common approach amongst litigants to rectify problems in using the court service.