The Balance Between Getting Paid & Maintaining Good Customer Relations When chasing an overdue account there is quiet often a fine balance that has to be struck to achieve the best of both worlds, in this case getting the money

This is why we email too! This morning we posted a blog by our Service Manager, Cris Shirley on how chasing by email is successful. This is emphasized by issues with the postal system! We have all experienced postal strikes

Success of our email overdue account recovery system I recently assisted one of our new members who was using our system to enter an overdue account with the debtor’s email address in the members only area . I explained to

Debt collection agency The perception A debt collection agency is often seen as the last resort. Debt collectors can be viewed as unpalatable as estate agents or bankers by some. If I mention socially that I work for a debt

Toys R Us file for Bankruptcy Toys “R” Us Inc.  the second-largest toy seller in the US behind Amazon, filed for bankruptcy as the retailer, loaded with debt in a buyout more than a decade ago, failed to keep consumers