How do CPA members rate the service? For the last month CPA has been surveying its members anonymously via a third party. What did respondents say about the CPA service? The survey results When asked “How well do our services

Payment Code playing its part in improving payment practices The  Chartered Institute of Credit Management says the Goverment’s Prompt Payment Code (PPC) is having a demonstrable impact on improving the payment practices of larger firms. As the Code registers its

Don’t Hesitate – Have Recourse to the PAID Service A Manchester based furniture manufacturer had been trying since the beginning of the year to get payment of some £3100 from a Scottish debtor. The debtor is a valued one and

Late payments cost SMEs £2bn a year Figures from direct debit processor BACs show SMEs are owed a total of £14bn by customers leaving them with a bill of more than £2bn ever year. SMEs are increasingly relying on overdrafts

CSA introduces revised Code of Practice at House of Commons launch event The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has revised and relaunched its Code of Practice to incorporate new Principles of