Credit Control in County Durham

Are you looking for assistance with credit control in County Durham? Then we can assist. The Credit Protection Association was founded in 1914 and has helped tens of thousands of UK businesses to reduce bad debts, boost cash flow and get paid on time.

If you are based in County Durham and need assistance chasing late payments, please talk to us. You are welcome to call us during business hours on 0330 053 9263 to have a totally confidential discussion regarding your firm’s credit control requirements.

We have clients throughout County Durham from Chester-Le-Street to Darlington and from Barnard castle to Hartlepool. We will have a local representative who will be able to visit and see how we can help, with no obligation to proceed whatsoever.

The Credit Protection Association provides businesses of all sizes throughout County Durham with credit control assistance along with every other credit management service they could need, including credit information, debt recovery and legal services. With our extensive experience in credit management, we can provide you with a tailored solution, to match your exact needs.

Let’s face it, you are frustrated and annoyed with people messing you around and leading you on a merry dance as you simply try to get what you are owed. The Credit Protection Association can end the games and get you paid – without upsetting your customers.

We can help with:
A. Bad Debt Prevention (avoiding many problems in the first place) and/or
B. Overdue Account Recovery (prompt payments, whilst retaining goodwill) and/or
C. Debt Litigation (if required, CPA’s litigation professionals will act for you)

What CPA’s members say

We surveyed our members and when asked “How well do our services meet your needs?” 95.7% responded positively with over 52% giving the maximum result of “Extremely well”, 86.9% if you include “Very well”. When asked how likely is it you would recommend CPA to a friend or a colleague?”, 91% responded that they would do so. And when asked “how many stars out of 5 would you give CPA?”, remarkably there were no scores below 3 out of 5, with 9.1% giving us 3 out of 5, 27.3% giving us 4 and 63.6% giving us 5 out of 5!

We have been a member of CPA since May 1994 and have been provided with an excellent service. The online system is user-friendly and efficient and provides status reports whenever required. Communications are always first rate. We have had a high success rate of debts resolved.” ~ Senior credit controller

It is easy to navigate my way around the new website and the layout is very effective. The layout of the reports is well done and provides clear information. I am able to find all the information I require to make the necessary decisions regarding the credit our company issues to a customer.   I have been utilising the monitoring service provided and am able to deal with any issues arising with our customers much more efficiently. Our cash flow has increased because of the services provided by CPA and as such I would recommend CPA to other companies.” ~ Builders Merchants

Why you should call us without delay

Business people want to get on with running their businesses and credit control is an unwelcome distraction. They would rather do anything else than chase payment on jobs they have already completed. Give the recovery job to us instead we say! We can prompt punctual payment and free up cash to put to work in your business, funding new projects which you are now free to concentrate on. We can free up the resources of time and money that are normally tied up in late payers. Use our credit reports too – we can help you deal appropriately with those customers who are in difficulty or who are just bad payers.

Some people might be concerned about passing Credit Control to an external agency. They ask: “What are they going to be like? Will they understand my customers?” There is no need to worry. CPA are polite, helpful and probably had direct experience of working with every type of business. Our online system means you as creditor remain in complete control over what accounts CPA handles and how the system is put to work within any credit policy.

At The Credit Protection Association, we provide solutions, advice and back-up in areas relating to the supply of services or goods on account. Our clients will have access to everything they need to reduce debtor days and write-offs from a single reputable source. You choose what to use and when.

We would greatly welcome a call us on 0330 053 9263 to discuss your credit control requirements in confidence. Alternatively, either email us or use our contact form.

As a business person you have a long list of things to think about. So let CPA cross present and future late payers off that list!

Read our blog – top 10 reasons to use a debt collection agency

Read our blog -What is a debt collection agency

Read our blog – How to select a debt collection agency

see our other blogs

click to see read about our successes

Watch the video to find out how CPA can help you

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