Ever tried to pay something online…
hit a long form…
and thought:
“I’ll come back to that later.”
That moment right there is why so many invoices stay unpaid.
In credit control, it’s not always about willingness to pay —
it’s about how easy you make it.
In the latest episode of The Late Payment Files, we look at:
• Why friction delays payment
• How small changes increase response rates
• And why “make it easy” is one of the most powerful tools you have
Watch here:
The easier it is to pay… the more people will.
Find more from this series :