Guidance on Immigration and Asylum Issues (E, W)

Separate guidance documents have been created for the professionals who advise on the law, legal processes and rights associated with immigration and asylum and the consumers who rely on their support by the Office of the Immigration Services Commissioner* in collaboration with the Bar Standards Board and the Solicitors Regulation Authority.

‘Guidance for Professionals Working with People with Immigration and Asylum issues: How to help your client navigate that system’ provides those working in victim support agencies and other charities with information such as

• who can help and how
• the differences between providers
• what a client should expect from their provider
• fees, legal aid and how clients can be charged
• what a client should do if something goes wrong
• where to signpost clients for information, advice and support

‘Need help with your immigration and asylum issues? What you need to know’ provides information for the public on

• the different types of people and organisations that can assist with immigration and asylum issues
• how to choose the best provider
• what to expect from providers once they are hired
• what to do if something goes wrong

*It is a criminal offence to provide advice and services to the public without either being registered with the OISC or regulated by a “qualifying regulator”.