Bad debts are often written off as bad luck. “They went bust.”“Nothing we could have done.” But in reality, most bad debts follow a pattern. Too much credit given at the start.Invoices not sent promptly.Weak follow-up.Excuses accepted.No escalation when things

How Bad Debts Really Happen (And Why They’re Rarely a Surprise) Most bad debts don’t begin with a problem. They begin with a perfectly normal order. A new customer.A reasonable job.A good opportunity. And at the time, nothing feels risky.

The 21 Don’ts of Granting Credit Common credit control mistakes that lead to late payment and bad debts Offering credit to customers can help businesses grow. Many companies find that allowing customers to pay on terms increases sales and builds

£8.75 billion paid late in six months. Over £5 billion undisputed. When late payment becomes policy, suppliers carry the risk. In this episode of The Late Payment Files, we look at what these numbers really mean — and what businesses

Friday Reflection: Do Businesses Really Practise What They Preach on Late Payments? James Salmon, Operations Director. Friday 6th March 2026 Last year we published a post titled “Practice What You Preach on Late Payments.” The message was simple. Businesses are