Friday Reflection: Do Businesses Really Practise What They Preach on Late Payments? James Salmon, Operations Director. Friday 6th March 2026 Last year we published a post titled “Practice What You Preach on Late Payments.” The message was simple. Businesses are

£8.75 Billion Paid Late — Why the Late Payment Crisis Is Still Systemic A few weeks ago we explored why late payment persists in the UK. Why Late Payment Persists The answer was uncomfortable but clear: for many large organisations,

Royal Mail Delays: Why Email Addresses and Early Referral Now Matter More Than Ever Recent reports that Royal Mail executives are to be called before Parliament over serious letter delivery failures should concern every business that relies on post to

£112 Billion Unpaid: Why Transparency Will Not Fix Late Payment Small businesses in the UK are owed an estimated £112 billion in unpaid invoices. Nearly half of all invoices are paid late. Around 38 small suppliers close every day, with

Watch the latest episode of The Late Payment Files In this episode, we explore why authority and credibility dramatically improve payment outcomes — and how to use them correctly in your credit control process. It’s Not Just What You Say