The Secret Diary of a Credit Controller – Day 1: Welcome to My World

CPA Blog
Day 1: Welcome to My World   If you think being a “credit controller” sounds like a calm, orderly job where we just tick boxes, send the odd reminder letter and make the occasional phone call… you’d be wrong.  Wildly
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Late Payers to Be Fined — But Will It Really Help the Victims?

CPA Blog
Late Payers to Be Fined — But Will It Really Help the Victims? James Salmon, Operations Director with over 35 years in the credit management industry, 31st July 2025 . The Prime Minister, Keir Starmer has announced new legislation to
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🚨 New Data Reveals the UK’s Worst-Paying Business Sectors – How SMEs Can Fight Back 🚨

CPA Blog
🚨 New Data Reveals the UK’s Worst-Paying Business Sectors – How SMEs Can Fight Back 🚨Published by The Credit Protection Association – Prompting Punctual Payments As the UK celebrated Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June,
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💸 Late Payments Choke UK SMEs’ Growth – Time to Turn the Tables 💸

CPA Blog
💸 Late Payments Choke UK SMEs’ Growth – Time to Turn the Tables 💸 £112 billion. That’s the staggering total UK SMEs are owed in late payments, according to the latest CEBR research. The average overdue invoice? A suffocating £42,000.
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We’ve moved!

CPA Blog
Please note that after 45 years at CPA House, 350 King Street, London W6 0RX, the Credit Protection Association has moved to new offices a couple of miles down the road at Profile West, 950 Great West Road, Brentford,  TW8
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