18/07/2017 A dedicated ‘Openreach Monitoring Unit’ will measure and monitor how new governance rules are being observed by BT and Openreach and whether Openreach is treating all its customers equally, as it moves towards total independence from the BT Group

14/07/2017 ‘Lack of public trust in pensions’* is a factor behind the withdrawal of around £11bn from one million pension pots since the new ‘pension freedoms’ were introduced in April 2015, reveals the Financial Conduct Authority in an interim report

Guidance on Immigration and Asylum Issues (E, W) Separate guidance documents have been created for the professionals who advise on the law, legal processes and rights associated with immigration and asylum and the consumers who rely on their support by

06/07/2017 While the number of consumers switching energy suppliers is at a 9-year high according to Ofgem’s latest data, measures to take the hassle out of switching suppliers and make it easier to identify cheaper deals still figure prominently in

30/06/2017 Certain decisions made by HM Revenue & Customs on a person’s tax affairs and penalties incurred can now be appealed online to the tax tribunal using a process introduced by HM Courts & Tribunals Service that enables taxpayers to