When Customers “Phoenix” – How to Protect Your Business Running a small business is challenging enough without the added frustration of customers who don’t pay their bills. One of the most damaging practices that many UK businesses encounter is “phoenixing”.

The Secret Diary of a Credit Controller – Day 2 – The Serial Late Payer Dear Diary, If there was an Olympic medal for bad luck 🥇🍀, one of my customers would have a trophy cabinet full of gold. Honestly,

Business news 5 August 2025 Late payment reporting, rate cuts, minimum wage hike, FCA’s car finance redress scheme, migration, shopping, crypto, tax, markets, insolvencies & more business news that we thought would interest our members. James Salmon, Operations Director. 📒

Late Payers to Be Fined — But Will It Really Help the Victims? James Salmon, Operations Director with over 35 years in the credit management industry, 31st July 2025 . The Prime Minister, Keir Starmer has announced new legislation to

Business news 29 July 2025 A record number of firms are in financial distress. Goods exports hit record low. Retail hit by higher costs. Steel, tariffs, food inflation, markets, insolvencies & more business news that we thought would interest our