24/05/2017 Users will be able to switch mobile phone providers quickly and simply using a proposed new text-based ‘auto process’ that will make it unnecessary for them to speak to their current provider – which, according to Ofcom research, is

19/05/2017 With a wide range of organisations globally now affected by version 2 of the WannaCry ransomware, the National Cyber Security Centre has re-organised its WannaCry guidance into separate sections that each meet the needs of different audiences – including

19/05/2017 While competition is delivering choice and value overall in communications services, not all consumers are benefiting from it. Ofcom has identified a number of areas where pricing trends have potential to result in consumer detriment, particularly for older people

You will probably have heard on the news, via friends or social media about the Ransomware attack on the NHS today, with over 25 NHS Trusts and many GP practices affected. There are also many other global organisations being targeted

09/05/2017 While 81% of small and medium sized enterprises regard telecoms services as fundamental to their businesses, each year at least 15% of them suffer quality of service issues that can result in reduced sales, reputational damage or other serious