09/05/2017 While 81% of small and medium sized enterprises regard telecoms services as fundamental to their businesses, each year at least 15% of them suffer quality of service issues that can result in reduced sales, reputational damage or other serious

09/05/2017 Mobile phone signal analysis conducted between December 2016 and February 2017 shows that EE is streets ahead of its 4G competition in terms both of average download speed and network availability.  Research conducted over the three months by Which?

09/05/2017 Options to strengthen the current guidance on broadband speed claims in advertising have been published for consultation by the Committee of Advertising Practice and the Broadcast Committee of Advertising Practice after recent research found it had the potential to

31/03/2017. Proposed reforms to the electronic communication code which, among other things, will make it easier for network operators to rollout phone masts, exchanges, cabinets and other infrastructure on public and private land also placed obligations on Ofcom to publish

31/03/2017. Up to 2.6m residential landline and broadband customers would receive up to £185m compensation, under Ofcom proposals to require providers to pay automatic compensation to customers who receive specified types of poor service. Around 33% of small and medium