Slow Payers: The Hidden Costs Draining UK Businesses Giving credit to customers remains a cornerstone of business-to-business (B2B) trade in the UK. But in today’s high-interest, cost-constrained economy, slow payers are more than just an annoyance – they’re a serious

Get your customer to commit to a small payment first — it’s the psychology of consistency at work. One yes today can mean the big payment tomorrow

Sometimes a little grace goes a long way. Learn how a small concession can unlock payments and build goodwill with your customers.

What to do when a customer disputes an invoice Nobody likes getting a complaint when you were expecting a payment. You’ve chased an overdue invoice, and instead of money, you get a dispute. Frustrating? Absolutely. But ignoring it — or

Did your customer get angry about a payment chase? – How to turn that anger into payment. Chasing late payments isn’t anyone’s favourite job — and sometimes, it can get heated. You’re doing the right thing for your business, but