£112 Billion Unpaid: Why Transparency Will Not Fix Late Payment Small businesses in the UK are owed an estimated £112 billion in unpaid invoices. Nearly half of all invoices are paid late. Around 38 small suppliers close every day, with

Watch the latest episode of The Late Payment Files In this episode, we explore why authority and credibility dramatically improve payment outcomes — and how to use them correctly in your credit control process. It’s Not Just What You Say

The final installment from the Late Payment files in our series on resetting our credit management in the new year – this episode discusses resetting the payment expectations How to Reset Your Credit Control Without Starting a War

What to do when a customer disputes an invoice Nobody likes getting a complaint when you were expecting a payment. You’ve chased an overdue invoice, and instead of money, you get a dispute. Frustrating? Absolutely. But ignoring it — or

Friday Reflection: Do You Practice What You Preach on Late Payments? James Salmon, Operations Director Most people in business hate being paid late.It’s frustrating, disruptive, and sometimes downright damaging. But here’s a question worth reflecting on: what are we doing