The latest installment from the Late Payment files and our series on resetting our credit management in the new year – this episode is on onboarding new customers How to Reset Your Credit Control Without Starting a War

How to Reset Your Credit Control Without Starting a War

Clear the overdues — or they’ll follow you all year If an invoice is still unpaid in January, it’s no longer a “Christmas delay”. It’s a pattern. Historic overdues have a habit of poisoning everything that comes after them. New

Credit check your customers (yes, even the “good ones”) One of the most common phrases heard in credit control is: “We’ve worked with them for years. They’re fine.” Sometimes that’s true. Sometimes the credit file tells a very different story.

Late payment lesson from the courts: deadlines really do matter Late payment disputes aren’t just a problem for small businesses chasing invoices. A recent High Court case shows that even large contractors can come badly unstuck if they miss payment