🦹 The Villains of Late Payment A cautionary tale from the Secret Diary of a Credit Controller There are many kinds of late payers. Some forget. Some delay. And some… are pure evil. Every credit controller has met them —

Debt recovery after the High Court’s Mazur ruling: why pre-litigation collection now matters more than ever What happened — in plain English In Mazur & Stuart v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), the High Court confirmed that

High Court clarifies: non-qualified staff cannot conduct litigation — even under supervision The High Court has ruled in Mazur v Charles Russell Speechlys that non-qualified staff cannot conduct litigation, even under a solicitor’s supervision. The decision overturns earlier SRA guidance

Friday Reflection: Do You Practice What You Preach on Late Payments? James Salmon, Operations Director Most people in business hate being paid late.It’s frustrating, disruptive, and sometimes downright damaging. But here’s a question worth reflecting on: what are we doing

WINTER IS COMING: Is Your Cash Flow Ready for the Seasonal Squeeze? As the nights draw in and Q4 begins, many UK businesses start to feel the chill — not just in the weather, but in their cash flow. Winter