The Psychology of Getting Paid: 8 Proven Techniques Every Business Should Use Late payment is rarely just about ability to pay.More often, it’s about behaviour. And behaviour can be influenced. At The Credit Protection Association, we’ve spent over a century

By James Salmon, Operations Director, Tuesday 24th March 2026. As briefly covered in this mornings news blog, the government has unveiled what it calls the “toughest crackdown on late payments in a generation.” But will it actually change anything for

Bad debts are often written off as bad luck. “They went bust.”“Nothing we could have done.” But in reality, most bad debts follow a pattern. Too much credit given at the start.Invoices not sent promptly.Weak follow-up.Excuses accepted.No escalation when things

How Bad Debts Really Happen (And Why They’re Rarely a Surprise) Most bad debts don’t begin with a problem. They begin with a perfectly normal order. A new customer.A reasonable job.A good opportunity. And at the time, nothing feels risky.

The 21 Don’ts of Granting Credit Common credit control mistakes that lead to late payment and bad debts Offering credit to customers can help businesses grow. Many companies find that allowing customers to pay on terms increases sales and builds