Have you seen our video series – the secret diary of a credit controller? Its a humorous take on the world of credit management, looking at some of the issues we face when trying to collect outstanding invoices. To catch

Remote Working and the Rise of Late Payment: How to Protect Your Business Since the pandemic, remote and hybrid working have become the new normal. While many businesses have embraced the flexibility, the shift has also created unexpected challenges —

When Customers “Phoenix” – How to Protect Your Business Running a small business is challenging enough without the added frustration of customers who don’t pay their bills. One of the most damaging practices that many UK businesses encounter is “phoenixing”.

The Secret Diary of a Credit Controller – Day 2 – The Serial Late Payer Dear Diary, If there was an Olympic medal for bad luck 🥇🍀, one of my customers would have a trophy cabinet full of gold. Honestly,

Business news 5 August 2025 Late payment reporting, rate cuts, minimum wage hike, FCA’s car finance redress scheme, migration, shopping, crypto, tax, markets, insolvencies & more business news that we thought would interest our members. James Salmon, Operations Director. 📒