Slow Payers – The hidden costs. Credit where credit is due Giving credit to customers is an established feature of business to business (B2B) transactions and without it the economy would not be able to function efficiently. However, whenever goods

Royal Mail strike ruled illegal London’s High Court has ruled that the planned next week’s strike by Royal Mail workers would be illegal. Workers were set to walk out next Thursday for two days in protest over pensions, wages and

The Balance Between Getting Paid & Maintaining Good Customer Relations When chasing an overdue account there is quiet often a fine balance that has to be struck to achieve the best of both worlds, in this case getting the money

This is why we email too! This morning we posted a blog by our Service Manager, Cris Shirley on how chasing by email is successful. This is emphasized by issues with the postal system! We have all experienced postal strikes

Success of our email overdue account recovery system I recently assisted one of our new members who was using our system to enter an overdue account with the debtor’s email address in the members only area . I explained to