Positive Cash Flow Could Improve Outlook for British High Streets

9th May 2018.

Retailers are in their worst shape for nearly five years and the industry’s woes look set to deepen in the face of weak demand and soaring costs.

It has been a difficult past few months for retailers with low sales figures dragging profits and business confidence down to a record low. The future landscape of the retail sector is looking shaky, with consumers reluctant to spend their cash on non-essentials such as clothing and big-ticket items like furniture. Despite slight improvements in consumer confidence and the easing of inflationary pressure, the high streets have remained neglected. Other factors such as online competition and political uncertainty have influenced consumers to exercise caution when spending their hard-earnt cash.

According to a KPMG/Ipsos Retail Think Tank report, the retail sector hit its lowest level since 2013 during the first quarter of 2018. Uncontrollable conditions such as bad weather hit the sector hard, with online retailers offering consumers an alternative to trudging the cold wet streets. There are conditions that can be changed, however, such as the rising personal debt which has left households with less money to spread around.

Retailers will have to work hard to encourage an upturn in sales, but is not unattainable. Freeing up cash flow and investing in new technology and services are good places to start. Credit managers such as here at the Credit Protection Association can provide the necessary financial freedom to explore new expansion opportunities and investments.

Paul Martin, head of retail at KPMG UK, insists that retailers will have to work “incredibly hard and smart” if they are to entice customers.

He said: “There are some major issues affecting retailers, and those that don’t have their houses in order, from the boardroom to the shop floor, will find it hard to survive throughout what are some of the toughest trading conditions for a number of years.”

Mr Martin added: “There are multiple costs that will pile up in the coming months, including the implementation of the next stage of both the National Living Wage and automatic pension enrolment, last-minute compliance with GDPR regulations, and additional marketing costs to help promote discounts and buy sales.”

There is hope, however, that the sun-drenched start to spring and the Fifa World Cup in the summer could provide some much-needed support to the sector.

James Sawley, HSBC’s head of retail and leisure, added: “While it is not possible to deny that retailers are finding it incredibly challenging, there are some operators that are seeing their business models flourish.

“The discounters, online fashion retailers, food retailers and small, niche retailers are posting strong results and maintaining their margins.”

It is not all doom and gloom for retailers, but it would not be wrong to assume as much. The high streets are anything but thriving, and consumers are persistently reluctant to trudge the streets and prefer the comfort of shopping in their own living room.

It is therefore important that retailers are flexible and willing to adapt to the modern climate. To appeal to the lethargic and penny-pinching consumer, all retailers should update an attractive and easily accessible website, with the option for home delivery and online discounts. Maintaining a dedicated online presence is also important, with websites such as Facebook and Linkedin offering keen opportunities for advertising and boosting brand.

Of course, any new additions to business will demand monetary cost, and this is where approaching the Credit Protection Association will be a natural next step. Our debt recovery services will free up the necessary cash flow to provide the opportunity to explore new investment, while our credit management services will take steps to keep our members on the high street for the foreseeable future.

The Credit Protection Association is a credit management company established in 1914. If you supply goods or services on credit then we can help you!

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