Luxury chocolate retailer Rococo collapses into administration.

31st May 2019. Updated 4th June 2019.

According to press association releases, Luxury chocolate brand Rococo has gone into administration.

The high-end chocolatier, which has five stores in central London, will now be searching for a buyer after management admitted they have been hit by “negative trading conditions”.

Rococo’s stores, which include its flagship site on King’s Road in Chelsea, will continue to trade in short term and no redundancies have been announced yet.

Rococo employed 66 staff according to its most recent company accounts and has appointed accountancy firm and insolvency specialists BDO LLP as administrators.

The company was founded in 1983 by entrepreneur Chantal Coady when she was just 23 years old. The businesswoman launched Rococo after working in Harrods on Saturdays selling sweets and chocolates.

She has also written five books and was awarded an OBE in 2014 for “services to chocolate”.

Rococo produces luxury, ethically produced chocolate in partnership with a small cocoa farm based in Grenada.

The brand sells gift boxes and artisan chocolate, which retails at £5.95 for a 70g bar. It also produced a limited edition chocolate caviar in 2017.

On the day administrators were appointed, Ms Coady announced via twitter: “Please say a little prayer for my first baby now, need all the positive energy we can get.

“Many thanks for your kindness and thoughts, everything is looking better this afternoon.”

BDO administrators Kerry Bailey and Danny Dartnaill are leading the search for a potential buyer for the business.

Mr Dartnaill said: “Difficult trading conditions negatively impacted the company’s working capital position and an administration was required to provide a stable financial platform to rescue the company.

“The joint administrators are continuing to trade Rococo Chocolates and are hopeful that a purchaser for the company or the business will be found.”

Update 4/6/19. 85,000 retail jobs lost in 2018

The chocolatier’s administration underlines ongoing difficulties for businesses on the UK high street, after 2018 emerged as one of the most challenging years for British physical retailers in recent history.

As consumers increasingly shop online and physical retailers see the costs of rent, wages and business rates rise, many businesses have struggled to stay afloat. Nearly 85,000 jobs were lost in the UK retail sector last year, with 1,000 retail companies going into administration in the first nine months of 2018 alone.

Major chains announce store closures

Against this backdrop, many major retailers have moved to shut stores and in some cases collapsed altogether, with several using CVAs in order to cut rent costs and get out of longterm lease burdens.

Chains including House of Fraser, Homebase, New Look, Debenhams and HMV have all closed sites or entered into administrations in the last year.

Meanwhile, Marks & Spencer last month announced plans to close 100 stores by 2022, whilst chemist chain Boots confirmed a review to close 200 sites nationwide.

The collapse is yet another for the UK’s high street and only adds to the evidence that UK retail is under extreme pressure at the moment.

more retail CVAs predicted

Begbies Traynor shows UK companies are in significant financial distress

KPMG give Zombie company warning

Are you owed money by a retailer?

With pressures on the high street it is essential that you stay on top of the credit limits you grant retailers and watch carefully for any late payments.

You can’t just assume your customers can and will pay you, no matter how big their name is.

It is essential to have credit management systems in place to monitor and check your customers credit worthiness.

It is also best practice to use a trusted third party like CPA to make sure you are paid on time by customers, no matter how good a name they have.

See the section below – About CPA.

If you are also struggling, do you realise you could be sitting on a fortune?

Late payments often result in a cash flow crunch and leave SMEs in need of a cash injection.

If you are struggling like the above Rococo and sold B2B on credit then there may be a hidden source of capital you can call on.

If you need extra capital, rather than shutting down or jumping through hoops with your bank, you could look to uncover the resources from an unexpected source within your own business.

Not many are aware but there could be a hidden fortune within your business, sitting there, just waiting to be uncovered and released.

We can help you uncover the pile of gold, you didn’t even know you were sitting on.

If you trade with other businesses and were often paid late then you could be entitled to significant compensation.

Under little known and under-utilised legislation your business could be due huge amounts in compensation that you didn’t even know about.

Let’s be clear – this is not a way to weaken any customer relationships you value. It is one that identifies who’s been paying late and then recover the potentially significant sums in compensation using Late Payment Legislation from businesses where the relationship has already ended.

You can pick and choose who you want us to follow up – but once we’ve agreed which companies you’d like to pursue compensation from it’s a fast process and there’s no financial outlay to you whatsoever. My team at CPA put its expertise to work to recover the compensation due and fight late payment culture.

That compensation could be the cash rescue your business needed.

But don’t delay, that compensation evaporates if not claimed within six years of the late payment.

How can CPA help?

CPA has developed a unique technology to dig into your accounting records and discover the cash injection you are due by means of compensation. The software does all the hard work. Our software interacts over the cloud with over 300 different software packages, working directly with your accounts package, just so long as it’s stored on a computer.

We recognise that most companies do not have the resources to spend time on the identification and calculation of Late Payment Compensation. Our service can produce an Analyses within just a few days with (usually) less than 30 mins of co-operation from our clients. We work directly with over 300 accounting packages but can also work with bespoke accounts packages. Indeed, speed is essential as the oldest invoices may fall foul of the 6-year time limit.

Once the Sales Ledger Analyses is made available to clients, all that is required is that management decide which commercially sensitive ex-customers to remove from the list and return it to us.

CPA then uses its years of collection experience to explain and recover the Late Payment Compensation Claims. Clients do not handle any part of the recovery process as our team will take all communications from the companies against who the claims has been made. Often, it’s simply a case of explaining the legislation, sometimes we have to go all the way and enforce the legislation through the courts.

The result is that we are realising clients’ claims worth tens and sometimes hundreds of thousands of pounds which, of course, is pure net profit.  You may also be among the recipients of “hundreds of thousands of pounds” should you elect to take advantage of our services.

We do the work, you receive the cash.

If you have supplied goods and services to businesses on credit and were regularly paid late then you could be due significant sums in late payment compensation.

We are talking to companies and unearthing claims in the hundreds of thousands from former business customers who paid them late. Large business customers who abused their power to inflict unfair and sometimes illegal payment practices.

We are helping companies that were looking to close down, who looked insolvent and finding that cash injection they need to avoid insolvency.

 

CPA is passionate about late payment

The Credit Protection Association has been protecting smaller firms against poor payment practices for over 100 years.

We are passionate about breaking the late payment culture that holds back the UK economy and threatens many SMEs with cash flow difficulties being the single biggest killer of Britain’s small businesses.

If you were regularly paid late we can help. Those former customers used you to boost their own cashflow, regularly paying you late.

As a result you had extra costs, you had the distraction of having to chase payment, you had opportunity costs because your capital was tied up in their late invoices.

Under little used legislation, you are entitled to compensation for those late payments.

Now you can boost your own cash-flow.

CPA can help unearth the those hidden treasures.

We have the technology to reveal the compensation you are due and we have the extensive experience and expertise to then turn those claims into cash.

Yes, CPA can help you boost your business cashflow.

Don’t let your bankers control you, contact CPA today.

Read our blog here on how to crack down on the late payment culture.

Read our blog here on how to give late payers the slap they need.

visit our late payment compensation page

See our full blog and FAQ on late payment compensation

About CPA

The Credit Protection Association can help!

Formed in 1914, CPA has been providing credit management services to SMEs for over 100 years.

At the Credit Protection Association, we provide first class credit information that can help you avoid being over extended to customers who are at risk. Our monitoring service can flag up warning signs long before the end, giving you the chance to adjust and reduce your exposure. We provide recommended credit limits and credit scores on a traffic light system and can help you set appropriate credit policies for your customers.

We regularly publish lists of the latest insolvencies but by then it is too late. Our credit reports however predict approximately 96% of company insolvencies long before they arrive.

Companies in trouble usually have very bad cash flow and they try to deal with it by delaying payment to their suppliers, increasing your exposure to them.

If you supply to retailers like Rococo or small ones, help us help you identify the risks.

Why use a third party collector?

As a third party collector, we can also get your payments prioritised over those who are not as hot on collections. When you customer receives a letter from the Credit Protection Association regarding their outstanding account, they are going to want to get that resolved as a priority. Our overdue account recovery service can get your unpaid invoices to the top of their “to do” list and get your invoice paid.

Over the years we have collected billions in overdue invoices for our customers.

Our debt recovery and credit management services give our members the financial freedom needed to grow and prosper, while our new Late Payment Compensation department could unlock hidden potential and offer the compensation needed to springboard your business to success.

Ready to speak to an advisor?

For help or advice on credit management, entirely without obligation.

Call us today

0330 053 9263

The Credit Protection Association is a credit management company established in 1914. If you supply goods or services on credit then we can help you!

Keep up to date with the latest news by following us on social media:-

CPA on Linkedin

CPA on facebook

CPA on twitter

See all our latest news here!

How many excuses are there for non-payment?

Discover how to improve your cashflow in 3 steps.

Read our blog – Debt collection agency

Read our Cash Flow Advice

Read about our overdue account recovery service

Read our blog – What is credit management?

Read our blog -What is a credit management company?

Read our blog -Credit Management that works!

Read our blog – How to select a debt collection agency

click to see read about our successes